Customer Satisfaction Survey

Invoice Number*

From this number we will retrieve your customer information and mail you a Gift Certificate as a Thank You for taking the time to give us your feedback.

How did you become aware of our company?*

Please choose one of the following:

If you answered Radio above, please indicate which Radio Station

If you answered Referral above, please enter the person's name below.

We have a referral program and therefore wish to thank them for passing on our name.

Was your initial call to our office handled in a friendly and professional manner?*

Was the Service Technician neat & clean in appearance?*

Did our Service Technician remove his boots, use boot covers, or use drop sheets when inside your home?*

Was a full cleanup performed including removal of old equipment and debris?*

Upon completion, did the Service Technician fully explain the work performed on the system to your satisfaction?*

Did the Service Technician attach a sticker with our contact information on your equipment?*

Would you recommend our team to your friends, neighbours, or colleagues?*

Overall how would you rate your experience with our company?*

1 Star = Poor 5 Stars = Excellent

Satisfaction

If you could change one thing about the experience you had with us what would it be?

Please use the box below to add comments or suggestions.

Email Address

Please enter your email address here if you wish to receive our Spring & Fall Newsletter via email. This includes informative articles as well as seasonal specials.